By Christopher Carbone | 21 June 2019
FOX NEWS — A dozen current and former Facebook moderators described a filth-ridden, emotionally disturbing, high-stress work environment where they received an extreme amount of pressure to accurately moderate the never-ending firehose of despicable hate speech, graphic violence against humans and animals, and child pornography on the social network — often leaving them with post-traumatic stress disorder and related conditions.
The contractors, part of Facebook’s army of about 15,000 content moderators worldwide, work in Tampa, Fla., for a company called Cognizant, and receive about $28,000 per year to police the site as part of the Mark Zuckerberg-led company’s two-year, $200 million contract with the tech giant, according to a report in The Verge. The New Jersey-based Cognizant has a market capitalization of $34.6 billion and is one of several large firms that provide digital moderation services to Silicon Valley players.
The ubiquitous social network, which has faced criticism from all corners for its content moderation mistakes and for the massive rulebook that guides moderators, relies on contract labor for most content policing. Moderators are expected to maintain a 95 to 98 percent accuracy rate while reviewing more than 1,000 posts per week to see if they violate Facebook’s community standards. […]